If you need help with repairs, replacement, service agents, spare parts or questions regarding Sunbeam appliances' warranty, please contact our customer service team.
Try grinding into a container closer to the spout, then pour into group handle. This will catch the grinds which are statically charged and going in all directions.
Clean the residue from the chute. Try grinding into a container closer to the spout, then pour into group handle. This will catch the grinds which are statically charged and going in all directions.
Check the grinder burr is seated properly.
Make sure everything is clean, with no obstructions.
Use beans from the same brand, blend and volume.
Ensure beans are fresh before use. Make sure all parts are clean before each use.
Experiment with the length of time in which you grind the coffee beans.
Over time as blades start to wear, slowly adjust your grinding time.
You can get professional repairs and spare parts with our service agents.